Daniel Zelling and André Baljeu sit down with the founders of Cloudbeds, Adam Harris and Richard Castle. Based in San Diego, they share their journey on how Cloudbeds started and their take on the current landscape of hotel technology.
"It all comes back to the guest experience."
This podcast is also available on Apple Podcasts and Spotify.
Chapters
00:32 - Background
01:46 - What started it?
04:21 - Evolution of Product
10:08 - Simplifying Integrations
15:07 - PMS (Property Management System) or HMS (Hotel Management System)?
21:06 - The decision-making process
23:11 - The European Market
25:09 - Next Industry Big Thing
26:44 - 5 Mins in a room of Hoteliers
29:26 - Front Desk. Is there an expiry date?
You prefer watching the interview? Find the video version here.
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