Voice-activated devices can perform a range of functions, from managing room controls and providing local information to facilitating room service orders and offering multilingual capabilities. They can also support internal operations, aiding in the organization of work orders and tasks for the staff. This technology once considered a luxury, has become a vital element in the modern hotel industry.
Hauke Lenthe, Nomadix and Mark Fancourt, TRAVHOTECH join André Baljeu (techtalk.travel) in this podcast. Discussing topics such as how voice technology provides greater personalized experiences for guests whilst facilitating service requests and providing services such as multilingual capabilities and local information.
Hauke Lenthe is the Managing Director, EMEA & APAC at Nomadix, Inc., the leader in hotel internet services and guest technologies. He brings more than 25 years of hospitality and international hotel technology experience, spanning from managed internet services to operational PMS and guest-facing software.
Connect with Hauke on LinkedIn.
Nomadix is a Contributing Member of techtalk.travel.
Mark Fancourt is the Co-Founder of TRAVHOTECH, the next generation technology consultant for the modern hospitality & travel world, hiGuard.io, a forward-thinking approach to hospitality information security within the complexities of the hotel operations environment, FOODnBEVTECH, helping restaurants & bars make the right technology choices and Testbed Vegas, the nonprofit for hospitality & travel technology in Las Vegas.
Connect with Mark on Linkedin.
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