S0403: Grit Pauling l 25hours Hotel Cologne The Circle
Posted on Oct 06
Grit Pauling is the General Manager at the 25Hours Hotel The Circle in Cologne, Germany.
Grit speaks with André Baljeu, Founder at techtalk.travel and shares insights about her background, what a typical day of hers as a Hotel Manager looks like at the moment, how the hotel has been performing during the crisis, if and how they adjusted the hotel's technology stack during the past months and much more.
00:23 - Grit's Background
01:42 - A Typical Day as a Hotel Manager
02:51 - Hotel is doing well
04:36 - COVID19 Adjustments in Hotel Operations
07:31 - Message to Guests & Staff
09:40 - Government Support for Hotel Businesses
12:40 - Technology Adjustments in Support of COVID
15:34 - Guest Expectations around Contactless Technology
16:46 - Distribution Changes
21:01 - The Front Desk
23:01 - Grits Travel Peeves
24:55 - Grit's Restaurant Tip in Cologne
You prefer tuning in to the podcast version of the Interview? Find it here, and on all major podcast platforms.
About 25hours Hotels
25Hours Hotels offer a unique hotel concept providing contemporary answers to the cosmopolitan urban traveler's needs, through a range of services offered with great charm and personality. Each of its addresses takes its authenticity from a unique character, with its own story and forged in a particular style. This unique brand is already present in all the largest cities in Germany as well as Zurich, Vienna and Paris and will soon make its arrival in Dubai, Florence and Copenhagen.
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