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S03E08: Full | Thibault Gence & Florian Montag | Hotel Hero

S03E08: Full | Thibault Gence & Florian Montag | Hotel Hero

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On a recent trip to Berlin, David Turnbull joined André Baljeu in interviewing two of the three Co-Founders of Hotelhero, Florian Montag and Thibault Gence, at their Berlin Offices. 

We discussed a range of topics from their motivations to start a company right out of Hotelschool right through to their learnings over the last 3 years.


Time stamps

Part One

00:39 - Background & Motivation 

04:15 - Hotelhero's Evolution 

09:15 - Hotel's adopting an R&D approach 

12:57 - Balancing Technology vs. Service 

20:45 - Learning from Hotels


Part Two

00:11 - The Necessary Resources

02:18 - Tech Providers Opportunities

06:57 - AI & Robotics in the future

17:54 - Guest Experience always wins

20:35 - Advice for Start-ups


Also find these interviews with inspiring hospitality industry professionals and leaders:

  • Season 4
    Find Interviews with Philip Ibrahim, General Manager at The Student Hotel Berlin; and Kevin King, COO at Shiji Group.

  • Season 3
    Find Interviews with Pontus Berner and Lars Becker from berner+becker revenue management; Leif Jägerbrand and Alexander Erdström from Atomize; Thibault Gence and Florian Montag from Hotelhero; Moritz Klussmann from Customer Alliance; Kristian Valk from Hotelchamp; John Burns; Connie Reams when with Beekeeper; Mark Fancourt & Cheyne Colefrom TRAVHOTECH & Testbeds Vegas; Mike Ford from SiteMinder; and Adam Harris and Richard Castle from Cloudbeds.

  • Season 2
    Find interviews with Michael Curtis when with Airbnb; Yannis Moati from HotelsByDay; Sarah Fults from MGM Hotels & Resorts and when President at HEDNA; Erik Tenges from Oaky; Maarten Plesmann when with Revinate; Brendan May from HERA Hotel Res Bot; Ben Stephenson from Impala; Martin Stockburger from Concept Hotels; Ulrich Pillau and Martin Reichenbach from apaleo; Iris Steinmetz when with Snapshot; and Ricco de Blank from SHKP.

  • Season 1
    Find interviews with Ullrich Kastner from Myhotelshop; Johannes Thomas when with Trivago; Robin Rossman from STR; Rajesh Vohra from Savora Hotels in UK; Steve Rubin from TRI Hospitality; Mike Keriakos from Curacity; Kurien Jacob from Highgate Ventures; Maximilian Waldmann when with Conichi; Wilhelm K. Weber when with SHS Swiss Hospitality Solutions; and Erik Munoz when with Vertical Booking.

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