In recent years our industry has started to introduce innovative technologies that assist in streamlining processes, improving guest experiences, and reducing operating costs. At the forefront of this change have been Mobile Check-Ins and Digital Keys.
Mobile Check-Ins allow guests to bypass the traditional check-in process at a hotel's front desk, removing the need for physical paperwork and minimising waiting time. Digital Keys elevate the guest experience further, offering the ability to unlock a hotel room door using a mobile device. Together, they help deliver to the guest a seamless and personalised stay.
Time Stamps:
00:01 - Introduction
01:00 - Functionality
01:37 - Technology Needed
03:23 - Guest Interaction
04:54 - Cost - Benefit - Analysis
06:08 - Pros & Cons
07:29 - Conclusion
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