Podcast | Robotic Process Automation In Hospitality
Posted on May 22
Robotic Process Automation (RPA) Podcast and its relevance in the hospitality industry.
In this episode, Stephen Burke (RobosizeME) and Hauke Lenthe (Nomadix) join André Baljeu (techtalk.travel) to discuss Robotic Process Automation (RPA).
RPA streamlines various processes, such as reservation management, check-in and check-out, housekeeping, and guest communication, allowing staff to focus on delivering personalised and high-quality service. The adoption of RPA also drives innovation in the industry by enabling data-driven insights, improving accuracy, and reducing human error. As the hospitality sector embraces digital transformation, RPA emerges as a significant tool for driving customer satisfaction, operational efficiency, and competitive advantage.
Hauke Lenthe, Managing Director at Nomadix
Hauke Lenthe is the Managing Director, EMEA & APAC at Nomadix, Inc., the leader in hotel internet services and guest technologies. He brings more than 25 years of hospitality and international hotel technology experience, spanning from managed internet services to operational PMS and guest-facing software.
Connect with Hauke on LinkedIn.
Nomadix is a Contributing Member of techtalk.travel.
Stephen Burke, Founder at RobosizeME
An experienced business and technology executive, Stephen is CEO and Founder of RobosizeME, providing all-inclusive process automation solutions to the hospitality industry. In 2022, RobosizeME won the e20x Judge’s Award at HITEC in Orlando, USA, and was shortlisted for the Skift Idea Awards in the Business Outcomes. The company provides process automation to hotel companies all over the world, including Louvre Hotels Group, Sircle Collection, CIVANA Wellness Resort and Spa and Story Hospitality. An authorised UiPath managed services partner, RobosizeME partners include Apaleo, Maestro PMS, Mews, Oracle Hospitality and Shiji Group.
Before RobosizeME, Stephen was co-founder of Sciant, a vertically focused software solutions provider serving Transportation & Logistics, and Travel & Hospitality sectors. Sciant won numerous awards, including being twice listed (2021, 2022) in Financial Times 1000 fastest-growing companies in Europe. Sirma Group Holdings acquired Sciant in November 2021.
Stephen is also an angel investor, having participated in several seed rounds for companies in Europe and US. For nearly three decades, Stephen has been associated with technology and e-commerce. He has spent more than 20 years designing and delivering solutions to the hospitality industry in large and mid-sized markets, gaming brands, and start-ups - employing his extensive knowledge and experience in product development, management and integration, business development, and consulting.
He is well experienced in start-ups, both bootstrapped and venture-backed. He has lived and worked extensively in Austria, Bulgaria, the Czech Republic, France, Germany, India, Poland, and the United States. He has delivered extended onsite projects in China, Japan, and Malaysia. Born and raised in rural northern Vermont, USA, he is passionate about the outdoors, skiing, high-altitude trekking and cuisines from around the world.
RobosizeME is a Member at techtalk.travel
Also make sure to find these supporting content elements of the editorial Robotic Process Automation in Hospitality
- ARTICLE | Robotic Process Automation In Hospitality
- INFOGRAPHIC | Robotic Process Automation.
- VIDEO | Robotic Process Automation In Hospitality