WHAT

This is a public and un-biased collection of any resources (communications, info-material, live-blogs etc.) regarding the CoronaVirus and how to deal with Corona in the hotel industry.

OBJECTIVE

Providing a transparent aggregation of information and publications on how to manage the current Corona Virus situation for the hotel industry.

CONTRIBUTION & FEEDBACK WELCOME

If you’d like to share additional sources, offer feedback on this page or become a helping hand in maintaining this aggregation of industry information through this current situation, please contact us at anytime via lea@techtalk.travel or andre@techtalk.travel

QUICK LINKS


GENERAL RESOURCES

General Resources (non Hotel-Industry specific)


General Resources (Hotel & Travel Industry specific)


SOURCES TO WATCH FOR UPDATES


COUNTRY SPECIFIC RESOURCES

UK


GERMANY


AUSTRIA


SWITZERLAND


ITALY


SPAIN


USA


NETHERLANDS


NORWAY


JAPAN


THAILAND


FRANCE


BEST PRACTICES


SUPPORT BY THE INDUSTRY


WEBINARS l LIVE STREAMS l ONLINE COURSES

UPCOMING WEBINARS

RECURRING WEBINARS and LIVE SESSIONS

RECORDED WEBINARS (Watch on demand)

Upcoming Webinars

Tuesday, 31st March 2020 l 5pm CEST

(German) Deutsche Hotelakademie (DHA) - Konnektivität und Digitalisierung im Hotel


Thursday, 2nd April 2020 l 10am GMT

COVID-19 webinar: Europe hotel weekly performance analysis

Every Thursday at 10:00 a.m. GMT, STR's Robin Rossmann, Aoife Roche and Thomas Emanuel will provide the latest data and insights into the pandemic impact on hotel performance in key markets around Europe. There will be time for Q&A afterwards.


Thursday, 2nd April 2020 l 4pm CEST

(German) HSMA Online Barcamp powered by HTF

Die Themen sind offen und werden in der Opening Session gepitched. Per Online Abstimmung werden die 4 bevorzugten Sessions durchgeführt. Dazu stehen 2 separate virtuelle Sessionräume zur Verfügung. Moderiert wird das Barcamp von Anna Heuer (Upstalsboom Hotels und HSMA Fachvorständin für Revenue Management und MICE) und Ullrich Kastner (Gründer HTF & CEO myhotelshop).


Thursday, 2nd April 2020 l 5pm CET / 4pm GMT

(English) HIC Virtual Session - Corona Talk: Virus vs. Hotel

An interactive platform for exchange. Open discussion about how teams are currently dealing with the Covid-19 impacted situation.


Thursday, 2nd April 2020 l 3pm GMT +4 (Eastern Time USA and Canada)

COVID-19 webinar: U.S. & Canada hotel weekly performance analysis

Join Jan Freitag, STR’s senior VP of lodging insights, for a quick-hitting weekly webinar focused on the most recently processed week of hotel performance data for the U.S. and Canada. We will cover national numbers as well as the key markets to show the most significant performance fluctuations as COVID-19 concerns broaden. This webinar series will be recorded and made available each week for those unable to join live.


Thursday, 2nd April 2020 l 7pm CEST

Is mid-term the new short-term? Booking trends & tips for 30+ days bookings

What do short-term rental managers need to do to get 30+ day bookings? Is this really a growing trend? Webinar packed with actionable tips.


Tuesday, 7th April 2020 l 9.45am - 4.30pm (BST)

(English) Virtual Conference l Hospitality Tomorrow

Free-to-attend virtual conference open to all owners, investors, financiers, operators and advisory services in the hospitality industry.​


Tuesday, 7th April 2020 l 8.30am COT

(Spanish) El impacto del brote de COVID-19: Análisis del desempeño hotelero en América Latina

Patricia Boo, STR’s Area Director - Central & South America proporcionará una actualización sobre el impacto de la pandemia en el desempeño de los hoteles en los mercados clave de América Latina. Habrá un espacio para preguntas y respuestas al final de la presentación.


Tuesday, 7th April 2020 l 3pm GMT l 9am CTZ
15:00 (Local time: London); 09:00 (Local time: Chicago)

Bringing order to chaos - How to work smarter to regain control and maintain revenue.

Join James Bishop, Director of Global Demand Partnerships from SiteMinder, Frederic Toitot, Chair of the Revenue Optimisation Board, HSMAI and Matthew Stephens, Managing Director from eHotelier as they discuss the spread of COVID-19 and large-scale travel restrictions alongside the tactics you need to apply in order to maintain revenue when faced with a downturn in demand.


Wednesday, 8th April 2020 l 8am CEST

(French) L'impact du coronavirus sur l'hôtellerie en France : comment réagir face à la crise et se préparer afin de mieux rebondir​?

Au programme: Données (réservations, taux d'occupation, revpar, trafic internet…), Analyses, Axes d'amélioration, Pistes de réflexion, Échange Q&A


Wednesday, 8th April 2020 l 3pm CEST

HSMAI Europe Live Streaming


Thursday, 9th April 2020 l 10am GMT

COVID-19 webinar: Europe hotel weekly performance analysis

Every Thursday at 10:00 a.m. GMT, STR's Robin Rossmann, Aoife Roche and Thomas Emanuel will provide the latest data and insights into the pandemic impact on hotel performance in key markets around Europe. There will be time for Q&A afterwards.


Thursday, 9th April l 3pm GMT + 4 (Eastern Time USA and Canada)

COVID-19 webinar: U.S. & Canada hotel weekly performance analysis

Join Jan Freitag, STR’s senior VP of lodging insights, for a quick-hitting weekly webinar focused on the most recently processed week of hotel performance data for the U.S. and Canada. We will cover national numbers as well as the key markets to show the most significant performance fluctuations as COVID-19 concerns broaden. This webinar series will be recorded and made available each week for those unable to join live.


Wednesday, 15th April 2020 l 3pm CEST

HSMAI Europe Live Streaming


Thursday, 16th April 2020 l 10am GMT

COVID-19 webinar: Europe hotel weekly performance analysis

Every Thursday at 10:00 a.m. GMT, STR's Robin Rossmann, Aoife Roche and Thomas Emanuel will provide the latest data and insights into the pandemic impact on hotel performance in key markets around Europe. There will be time for Q&A afterwards.


Thursday, 16th April l 3pm GMT +4 (Eastern Time USA and Canada)

COVID-19 webinar: U.S. & Canada hotel weekly performance analysis

Join Jan Freitag, STR’s senior VP of lodging insights, for a quick-hitting weekly webinar focused on the most recently processed week of hotel performance data for the U.S. and Canada. We will cover national numbers as well as the key markets to show the most significant performance fluctuations as COVID-19 concerns broaden. This webinar series will be recorded and made available each week for those unable to join live.


Friday, 17th April 2020 l 4pm CEST

(German) Deutsche Hotelakademie (DHA) - Hotel-Website als bester Verkaufsmitarbeiter


Tuesday, 21th April 2020 l 8.30am COT

(Spanish) El impacto del brote de COVID-19: Análisis del desempeño hotelero en América Latina

Patricia Boo, STR’s Area Director - Central & South America proporcionará una actualización sobre el impacto de la pandemia en el desempeño de los hoteles en los mercados clave de América Latina. Habrá un espacio para preguntas y respuestas al final de la presentación.


Tuesday, 21th April 2020 l 11am CEST

(Spanish) Panel - Reacción, respuesta, recuperación

Un panel de expertos con el objetivo de ayudar a los hoteleros a encontrar la mejor manera de adaptarse a una nueva realidad que ha cambiado radicalmente.


Wednesday, 22nd April 2020 l 10 am CEST

(German) Reagieren & Regenerieren: Wie Hoteliers der derzeitigen Krise entgegentreten können

Experten diskutieren online über die Ausfälle in der Hotelbranche aufgrund der von COVID-19 verursachten Krise.


Wednesday, 22nd April 2020 l 12pm CEST

(Italian) Webinar: Reazione, risposta e ripresa.

Come affrontare al meglio l'attuale stato di crisi: un evento a cura di un gruppo di esperti del settore turistico. Discussione sulla situazione del settore alberghiero alla luce dell'emergenza da COVID-19 e scopri quali misure puoi adottare per reagire e rispondere positivamente alla crisi, in vista di una ripresa in un mondo ricco di nuove complessità.


Thursday, 23rd April l 10am GMT

React, respond, recover - An industry-led panel focused on how hoteliers in the UK can find the best way forward in a changed world

Online panel to discuss the reality for hotels in the fallout of COVID-19, how to react and respond now, and to recover amid a world of new complexities. Access to exclusive booking and reservation data, supported by SiteMinder, to see where opportunities lay, will be provided.


Thursday, 23rd April 2020 l 3pm GMT

(Portuguese) Reagir, responder, recuperar - Um painel liderado pelo setor focado na forma como os hotéis podem encontrar o melhor caminho a seguir num mundo profundamente mudado

Painel de especialistas do setor para discutir a realidade do seu hotel frente à crise do COVID-19. Como reagir e responder - este painel on-line irá discutir: Impactos atuais do COVID-19 no seu mercado local, táticas a curto prazo para lidar com o impacto inicial, formas de otimizar o seu negócio durante períodos de inatividade, estratégias para ter sucesso no futuro, como se sentir confiante em relação à recuperação a longo prazo.


Thursday, 23rd April l 3pm GMT + 4 (Eastern Time USA and Canada)

COVID-19 webinar: U.S. & Canada hotel weekly performance analysis

Join Jan Freitag, STR’s senior VP of lodging insights, for a quick-hitting weekly webinar focused on the most recently processed week of hotel performance data for the U.S. and Canada. We will cover national numbers as well as the key markets to show the most significant performance fluctuations as COVID-19 concerns broaden. This webinar series will be recorded and made available each week for those unable to join live.

Recurring Webinars and Live Sessions

Thursday, from 19th March 2020 on
2pm UTC // LA: 7am // NYC: 10am SGT // LDN: 2pm // Athens: 4pm // SG: 10pm // SYD: 1am

Travel Massive Live Show 'Lockdown'
Every Thursday discussing the ongoing impact of the COVID-19 outbreak on travel and tourism worldwide by Travel Massive


Overview upcoming STR Webinars l COVID-19 impact on market performances worldwide
STR offers regular webinars regarding the market performances.


Responding to COVID-19: Updates and practical steps
The weekly webinars will take place every Thursday from 2pm - 2:30pm CEST /1.00pm – 1.30pm GMT, and will be chaired by Ian Stewart, Deloitte's Chief Economist. Discussing different topics each week, from public health and economic impact, business continuity and financing, to supporting wellbeing in uncertain times. You will have the opportunity to ask the panel of experts any questions you may have.


Pegasus Virtual Coffee Chats

Weekly Sessions, starting Wednesday, 1st April 2020 l EAME/APAC Session: 9am BST hosted by Javier Moreno and Peter Fitzgerald. Americas Session: 11am Eastern / 8am Pacific hosted by James Harris and Justine Pentifallo Ferraro.


(German) Legal Webinars l Übersicht Spirit Legal Webinare

Spirit Legal Rechtsanwälte beraten nationale und internationale Startups, mittelständische Unternehmen, Behörden, öffentliche Einrichtungen und nationale und internationale Konzerne in den Bereichen Handelsrecht, Gesellschaftsrecht, Arbeitsrecht, Wettbewerbsrecht, Markenrecht, Urheberrecht, IT-Recht und Datenschutzrecht.

Recorded Webinars l Watch on demand

HSMAi Live Stream: Shifting Gears – Navigating the rough terrain ahead and planning for smoother roads ahead

Moderators: Timothy Wiersma, President & CEO Revenue Generation LLC, Chair of the HSMAI America Revenue Optimization Advisory Board and Frederic Toitot, Vice President Global Learning & Development at Accor, Chair of the HSMAI Region Europe Revenue Optimization Advisory Board.Engaging in the conversation will be: Nicola Rhone, Chief Commercial Officer at Great National Hotels and Resorts; Damiano Zennaro, Director, Global Advisory Services at IDeaS Revenue Solutions; Angelika Sharma, Senior Solutions Consultant, OTA Insight and Cynthia Paynter, Vice President Pricing & Revenue Management at Accor. (Recorded 30th March 2020)


COVID-19 impact on Pacific region hotel performance
Matthew Burke, STR's Regional Manager - Pacific, provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. (Recorded 27th March 2020)


UNWTO l Free Access to Elibrary (until End of April)

The UNWTO Elibrary is an online service from the World Tourism Organization (UNWTO) with a broad coverage of tourism and related subject areas. UNWTO has opened its e-library for free until End of April, granting access to books, journals, statistics and barometer.


COVID-19 webinar: Europe hotel weekly performance analysis
Recording of the weekly webinar. STR's Robin Rossmann, Aoife Roche and Thomas Emanuel provided the latest data and insights into the pandemic impact on hotel performance in key markets around Europe. (Recorded 26th March 2020)


COVID-19 webinar: U.S. & Canada hotel weekly performance analysis
Recording of the weekly webinar focused on the most recently processed week of hotel performance data for the U.S. and Canada with Jan Freitag, STR’s senior VP of lodging insights. (Recorded 26th March 2020)


COVID-19 impact on Asia hotel performance
STR's Jesper Palmqvist and Bernard Kee provided the latest data and insights into the pandemic impact on hotel performance in the region. (Recorded 26th March 2020)


(German) Zukunftstage für den Reisevertrieb l Status der Krise & Förderungsmöglichkeiten
Referent: Michael Buller, Vorstand des Verband Internet Reisevertrieb (VIR) (Recorded 26th March 2020)


(German) Zukunftstage für den Reisevertrieb l Corona & Reiserecht
Referent: Prof. Dr. Hans-Josef Vogel, Beiten Burkhardt (Recorded 26th March 2020)


(English) COVID-19 impact on the Middle East and Africa hotel performance
STR's Robin Rossmann, Sarah Duignan and Philip Wooller provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. (Recorded 25th March 2020)


ILR Executive Education - Remote Teams l Navigating the COVID-19 Crisis
Download the Keynote covering how leaders can quickly rise to the challenge of leading remote teams and keeping them engaged and productive in these uncertain times.


(English) Communicating During COVID-19
Presenters: Christy Shapard, VP of HR - North Point Hospitality; Heather Goins,HRIS Analyst - InTown Suites; Andrada Paraschiv,Former Executive Director, Communications & Strategy, Current Head of Hospitality Beekeeper. Moderated by the former Executive Director of Communications & Strategy of FRHI Hotels & Resorts (Fairmont, Raffles and Swissôtel). (Recorded 25th March 2020)


(Chinese) 新冠肺炎疫情对中国酒店业的影响(中文分享)COVID-19 impact on China hotel performance
(Chinese) STR's Christine Liu, Regional Manager - North Asia, provided the latest data and insights into the pandemic impact on hotel performance in key markets around China. There will be time for Q&A afterwards. (Recorded 24th March 2020)


(German) Lernplattform des Hasso-Plattner-Institut (HPI)
Kostenfreier, multimedialer Kurs mit aktuellen Informationen zum Corona-Virus. Die Inhalte werden in in Absprache mit der Bundeszentrale für gesundheitliche Aufklärung (BZgA) erstellt.


Free Course l eHotelier: 'Coronavirus Awareness for Hoteliers'
Short but comprehensive online course on how to prevent, control, communicate and manage coronavirus (COVID-19) incidents in hotels. Developed by eHotelier and eHotelier Academy specifically for the hospitality industry, this course is relevant for all hotel and hospitality professionals.


COVID-19 webinar: U.S. & Canada hotel weekly performance analysis
Watch on demand: STR's latest data and insights into the pandemic impact on hotel performance in key markets around the region (recorded March 19th).


COVID-19 impact on Europe hotel performance
Watch on demand: STR's Robin Rossmann, Aoife Roche and Thomas Emanuel provided the latest data and insights into the pandemic impact on hotel performance in key markets around the region. (recorded March 19th)


Coronavirus Survey Results: Impact on Hotels
Watch on demand: Revinate and Sherri Kimes, a globally recognized expert in revenue management, share the results of her recent survey on the impact of coronavirus on hoteliers and discuss how they can respond. (recorded March 19th)


(GERMAN) DRV Reisebürotag l COVID-19 im Fokus
Download der Präsentationen von der digitalen Informationsveranstaltung die aktuelle Themen der Reisewirtschaft rund um das Coronavirus in den Mittelpunkt stellte. (recorded March 19th)


WHTT Episode 8 - CoronaVirus - An Opportunity?
Watch on demand: recorded LinkedIn Live session that analyzed the current situation taking a positive angle, with moderator Iris Steinmetz, leading a panel of experts. (recorded March 19th)


Interview with STR SVP Jan Freitag - Hotel Business Free Fall
Watch on demand: Glenn Haussman and Jan Freitag, SVP of STR discussing the hotel occupancy and revenue free fall (recorded March 16th 2020).


VIDEO CONTENT


OPINIONS


CHINA RECOVERY DATA


HOME-OFFICE l WORKING REMOTELY


Disclaimer: This page comprises crowdsourced content and the sources are NOT independently verified. It is intended as a resource for hotel industry professionals, hotel owners, managers and any other stakeholder of the industry who are currently discussing their own actions and coping strategies on SARS-CoV-2/COVID-19 and want to learn from the community.

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