Online Think-Tanks for the Hotel Industry, streamed live on Linkedin & YouTube

Join us live, discuss with and hear from André Baljeu, Pedro Colaco and their guests, connect, and become part of the conversation.

Based on the latest findings of The Hotelier PULSE Report these live panels invite the community to discuss how these findings reflect in the respective hotel markets currently, what the sentiments are like, the key findings of the survey and their impact on the coming months.

The hotel industry's open sessions for all industry stakeholders facilitating exchange, relationship-building and knowledge-transfer. Hoteliers will share their best practices and reflect on the past months experiences, as well both their learnings and expectations for the months to come

Find the highlights and key findings of the 13th edition of The Hotelier PULSE Report in this video taking you on a brief tour covering the main data points and conclusions of the report.

As a hotelier, you can take the current survey here.

COLLECTIVE #hotelierPULSE l Thursday, 29th April 2021 with Daniella Boeken, Ruby Hotels

5 pm CET, 4 pm GMT l Join on Linkedin l Join on Youtube

Live Session with special guest Daniella Boeken, Group Vice President Commercial at Ruby Hotels

Daniella Boeken is the Group Vice President Commercial and Member of the Executive Board at Ruby GmbH. In her role, Daniella is responsible for the strategic direction of Ruby’s commercial departments, including Sales; Marketing; Revenue Management; Reservations and Workspaces.

Born in the Netherlands, Daniella has been active in the international hospitality industry for 15+ years, in New Zealand; China; Hong Kong and Germany. Daniella studied international hospitality management at the Hotel School The Hague and has worked professionally for global hotel chains such as IHG and Marriott in the areas Rooms Division; F&B; Sales and Revenue Management. Daniella developed a track record as a commercial leader, developing structures, processes, and synergies between different teams, in order to grow revenues while increasing efficiency. Prior to her current role, Daniella was active at the HR Group, where she built up the commercial departments as Commercial Vice President. Her hotel portfolio included 35+ hotels with brands from various franchise partners including Hyatt; Accor; Dorint; Wyndham and Deutsche Hospitality.

With Daniella's diverse, international experience and expertise in the commercial hospitality industry, she strengthens Ruby’s promising expansion vision. Opening four hotels this year in Germany and Switzerland, Ruby will operate 12 hotels and 3 workspaces by the end of 2021 and has an additional 15 hotels in the pipeline, in Europe, the UK and Asia.


COLLECTIVE #hotelierPULSE l 25 March 2021 with Steffi Breitsprecher

Live Session with special guest Steffi Breitsprecher, Director of Revenue & Distribution at MEININGER Hotels and Member of Revenue Management Advisory Board at HSMA Deutschland

To Video l To Podcast

COLLECTIVE #hotelierPULSE l 25 February 2021 with Gavin Eccles

Live Session with special guest and aviation expert, and Management Consultant & Professor (Aviation and Tourism) Gavin Eccles.

To Video l To Podcast

COLLECTIVE #hotelierPULSE l 28 January 2020 with Joao Corte-Real

Live Session with special guest Joao Corte-Real, General Manager at the Hotel Tivoli Mofarrej in São Paulo, Brazil, a member of The Leading Hotels of the World. A 5-star property located in the heart with 220 rooms and suites, a luxury spa, 2 gastronomic restaurants, a bar, and meeting facilities. Joao shared his estimations and experiences, and discussed the key finding of the 10th edition of The Hotelier PULSE Report.

To Video l To Podcast

COLLECTIVE #hotelierPULSE l 17 December 2020 with Daniela Hupfeld

Live Session with special guest Daniela Hupfeld, Commercial Director at Pierre & Vacances. Daniela shared her observations and insights about the current market developments and the hotel markets, as well as best practices of the past months and what she is expecting for the coming months with regards to consumer demand.

To Video l To Podcast

COLLECTIVE #hotelierPULSE l 26 November 2020 with Kyp Charalambous

Live Session with special guest Kyp Charalambous, Vice President of Sales at Atlantis, The Palm in Dubai. Kyp shared his observations and insights about the current market developments and the hotel market in Dubai in particular, as well as best practices of the past months and what he is expecting for the coming months with regards to consumer demand.

To Video l To Podcast

Co-Host l COLLECTIVE #hotelierPULSE

Pedro Colaco, CEO at Great Hotels of the World and Guestcentric

Pedro Colaco is the CEO and President of Guestcentric Systems, which he Co-Founded in October 2006. He boasts a proven track record of driving successful product development,marketing, sales and channel management efforts in the global market.

Prior to his current role, he was Vice President of Product Management and Marketing at Corvil, a software start-up funded by Apax Partners and Cisco Systems. During his tenure at Corvil he built a global Product Management and Marketing organization to support a sales team of over 60 professionals focused on the financial industry in New York City and London.

Pedro is a multi-lingual advisor and thought leader across the international travel tech landscape, speaking five languages and having lived in four countries throughout his career.

Guest Speakers l COLLECTIVE #hotelierPULSE

Steffi Breitsprecher started her career working for a tour operator specialized in groups business before she joined MEININGER Hotels overlooking the revenue and distribution for six hotels, initially. Within 14 years Steffi has built an international team that has been instrumental in supporting the growth across the MEININGER hotel group planning to operate a total of 33 hotels by the end of 2021 with new openings in Austria, France and Switzerland.

As Director of Revenue & Distribution Steffi is responsible for the hotel group’s selling strategy across 10 markets constantly optimizing profits and efficiency. Steffi is also member of the Revenue Management & Pricing advisory board at HSMA Germany e.V.

Gavin Eccles has worked across the world to link Aviation and Tourism development and has been associated with airlines, hotels, airports, and tour operators. Previous roles included development in British Airways and consultancy projects for United Airlines, American Airlines, Qantas, and supporting the development of low-cost carriers to tourist destinations. In Portugal, Gavin has been the advisor to the Board of Visit Portugal on aviation development and working on numerous projects with ANA Airports Portugal on opening international air routes to the country. With hotels, Gavin has worked with numerous chains and has had secondment positions at TUI. Gavin has been awarded a Master of Philosophy from the University of Surrey and an Honours Degree in Management from Sheffield Hallam University.

Connect with Gavin Eccles on Linkedin.

Joao Corte-Real, General Manager at Tivoli Mofarrej in São Paulo, Brazil

Bio coming shortly - Meanwhile find Joao Corte-Real's profile on Linkedin.

Daniela Hupfeld, Commercial Director at Pierre & Vacances and Member of Revenue Management Advisory Board at HSMA Deutschland

Daniela Hupfeld is Commercial Director at Pierre & Vacances for Spain, leading the sales department and building the new revenue management team. Daniela is directly responsible for the revenue management itself as well as for managing sales, reservations, online marketing and communication. Daniela has extensive experience in yield management, having held positions in companies such as Thomas Cook Hotels & Resorts, Europcar, NH Hotels and Radisson Hotels.

The Pierre & Vacances-Center Parcs Group is the European leader in local tourism. Created in 1967, it develops and manages innovative and environmentally-friendly holiday and leisure concepts offering the most attractive European seaside, mountain, countryside and city destinations

Kyp Charalambous, Vice President of Sales at Atlantis, The Palm in Dubai

With more than 23 years of experience in luxury hospitality sales, Kyp Charalambous joined Atlantis, The Palm post resort opening in 2009 as Director of Sales. After eight years of delivering outstanding commercial results, Charalambous was promoted to Vice President of Sales in 2017.

The appointment places Charalambous, at the helm of the Sales department of Dubai’s leading entertainment resort, where he leads an engaged team of Sales Managers and Directors to drive the overall sales strategy for the resort, Charalambous role sees him playing a significant role in maximizing room revenue, occupancy and market share for Atlantis, The Palm as well as having responsibility for continuing to grow the resort’s share in all feeder markets and ensuring the resort's presence throughout existing and developing regions. Also, Charalambous plays an integral role in increasing business for the resort’s Imperial Club and Suites offering whilst continuing to deliver innovative and integrated campaigns across Sales, Marketing, and PR.

Prior to joining Atlantis, The Palm Charalambous worked across all major market segments in luxury hotels including the InterContinental Hotel Group and Hyatt.

Oliver Benalal, Director of Sales & Distribution at ILUNION Hotels

Oliver Benalal leads ILUNION Hotels Corporate Global Sales & Distribution Department, with a dual responsability for domestic & international markets. Benalal is Responsible for planning, implementing, managing and overseeing company's overall Sales & Distribution strategy.

ILUNION Hotels is a Spanish chain currently comprising 26 hotels, mainly 4-star, spread throughout the main cities in Spain, and including both urban and resort properties. ILUNION Hotels is the best example of social economy, as its commitments include corporate social responsibility and equality. Over 40% of personnel at ILUNION Hotels have some type of disability.

In his previous role at the InterContinental Madrid Hotel 5*, Benalal was Responsible in leading and supervising the international sales, establish international sales objectives by forecasting and developing annual sales quotes for regions and territories, implement action plans, accomplish goals and set targets. Before joining InterContinental Hotels and Resorts in October 2013, Benalal served as Director of Sales and Marketing at the ME Madrid Hotel. He leads the overall positioning of the hotel, brand communication and the development of customers for the property implementing yield strategies, market performance and optimal business mix targets.